Walker Industrial Products, Inc. offers a limited* 30-day return policy on most parts. There will be a restocking fee on all returned or refused goods. Returns are only accepted on unopened, unused, restockable as brand new goods. All items must be original packaging and shipped inside another box, with sufficient packing material.
After 30 days there are no returns on any items. If free shipping was offered on any items, the customer will now be responsible for the cost of the initial shipping in addition to the restocking fee. The restocking fee varies by manufacturer and part. Certain products are considered "custom parts" and are completely non-returnable and non-cancelable after the factory order is placed.
If you observe that the box in which your items arrived in appears damaged by the shipping provider, you must contact us immediately upon receipt so we can arrange an on-site evaluation by our Shipping Provider.
An RMA number is required for all packages shipped to Walker Industrial Products, Inc. by a customer, or the package will be refused automatically by our receiving department. To get an RMA number, please fill out the form and return via fax or email.